📱  Phone & Tablet Help

• Setting up a new iPhone, iPad or Android device

• Transferring contacts, photos and information

• Learning how to use a phone or tablet

• Setting up email, apps and accounts

• Photos, messages and video calls

• Adjusting settings, fonts, sounds and accessibility

• Connecting devices to Wi-Fi, Bluetooth and other accessories

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💻  Computer & Laptop Help

• Setting up a new computer or laptop

• Learning the basics of Windows or Mac

• Email setup and troubleshooting

• Organising files, photos and documents

• Printer and scanner setup

• Software and app installation

• Password and account assistance

• Keeping your computer running smoothly

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📺  TV & Entertainment

• Smart TV setup

• Connecting your TV to Wi-Fi

• Netflix, YouTube, ABC iView and other streaming services

• Setting up TV apps and accounts

• Connecting soundbars and other devices

• Helping you understand your remote control

• Connecting phones and tablets to your TV

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🌐  Internet & Wi-Fi

• Setting up Wi-Fi

• Connecting phones, tablets, computers and TVs

• Troubleshooting internet problems

• Helping improve Wi-Fi around the home

• Setting up printers and other connected devices

• Explaining how your home technology works

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📧  Email, Apps & Online Services

• Setting up and using email

• Gmail, Outlook and other email services

• Facebook and social media

• WhatsApp and video calling

• Zoom and online meetings

• Online shopping

• Government and other online services

• Helping you understand and use websites

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🔐  Online Safety & Scam Awareness

• Recognising common scams

• Improving passwords and account security

• Setting up two-factor authentication

• Understanding suspicious emails, texts and pop-ups

• Privacy and security settings

• Helping you stay safer online

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🤖  AI & New Technology

• Getting started with ChatGPT and other AI tools

• Using AI to help write emails and messages

• Understanding what AI can and can't do

• Learning about new technology without the jargon

• Setting up and learning new devices and technology

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❓  Not sure what you need?

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That's okay! You don't need to know what's wrong or what the technology is called. Just tell us what you're trying to do, and we'll come to you and work it out together.